Hire your next 1,000 agents in days, not months.
AI-powered interviews that identify the best customer service talent while eliminating manual screening — and catching interview fraud before it reaches your floor.
Built for how contact centers actually hire.
Hire faster
Reduce time to hire by up to 70%. Candidates are interviewed within minutes of applying, not weeks.
Hire smarter
AI evaluates what really matters — communication, empathy and problem-solving — not just what a CV claims.
Hire confidently
Built-in fraud detection verifies that the person you hire is the person who interviewed.
Hire at scale
Interview thousands of candidates 24/7, across every timezone and language you operate in.
Manual screening can't keep up with agent hiring.
Contact center recruitment runs on volume, speed and churn. Traditional screening breaks on all three.
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Thousands of look-alike applications
Little differentiation between CVs leads to endless, repetitive screening calls that stall your ramp plans.
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Scripted & AI-assisted candidates
Candidates reading scripts, pasting AI answers or having someone else interview for them slip through phone screens undetected.
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Inconsistent interviewer scoring
Different interviewers score differently. Comparing candidates across sites and batches becomes guesswork.
9.7 / 10
9.4 / 10
9.2 / 10
9.1 / 10
8.8 / 108.6 / 108.4 / 108.2 / 108.0 / 107.8 / 10Built-in interview integrity checks.
In remote agent hiring, fraud is a real operational risk. Interviewer.AI verifies that the person you hire is the person who interviewed — and that the answers are their own.
Assess what actually predicts success.
Every candidate is scored on the competencies that separate great agents from short-lived hires — with evidence from their own answers.
Inbound support, outbound sales, collections, technical helpdesks, multilingual teams — each role gets its own competency mix, question set and scoring rubric. Conversational AI can ask follow-up questions based on candidate responses.
From application flood to floor-ready shortlist.
Recruiters stop screening everyone and start engaging only the best.
Bulk invitations
Invite hundreds or thousands of applicants at once. Candidates interview anytime, 24/7, on any device.
Structured AI interview
Video or conversational avatar interviews evaluate every response against a consistent, objective scorecard.
Integrity checks
Suspicious behaviour — tab switching, scripted answers, identity mismatches — is flagged automatically.
Objective scorecards
Ranked shortlists with recordings, transcripts and evidence sync straight into your ATS for review.
From pilot to enterprise — without slowing down.
Whether you're recruiting 100, 1,000 or 10,000 agents, screening keeps pace. Typical results for high-volume programs; actual figures vary.
Same recruiting team. A much faster ramp.
Everything a large program needs to run.
Built for multi-site, multi-language contact center operations — with the security and compliance posture your procurement team will ask about.
Multi-language & avatar interviews
Screen candidates in the language they'll serve customers in, via video or conversational AI avatar formats.
ATS integration & bulk invites
Works with Workday, SuccessFactors, Greenhouse, SmartRecruiters and more. Invitations trigger automatically; reports sync back.
GDPR & enterprise security
Encrypted candidate data, regional hosting options and ISO 27001-certified information security management.
Custom scoring & dashboards
Role-based dashboards, custom competency scoring, resume scoring and team collaboration tools for every stakeholder.
What changes for recruitment leaders.
We ramped a new 400-seat program in under three weeks. Every applicant was interviewed within hours of applying, and our recruiters only spoke to candidates who had already cleared the scorecard.
The integrity checks alone justified the switch. Scripted and impersonated interviews that used to surface in week one on the floor are now flagged before the offer.
Frequently asked questions.
How does Interviewer.AI detect interview fraud?
Can it interview candidates in multiple languages?
How many agents can we hire at once?
Does it integrate with our ATS?
What do candidates need to complete an interview?
Hire better agents. In days, not months.
See how Interviewer.AI screens, scores and verifies customer service talent at scale.